NEWS 2019.07.10

Information about "GACKT 20th ANNIVERSARY -46th Birthday Concert-" Special Privilege Package Exchange and Delivery

Information about exchange of defective products and delivery of products to those who weren’t able to attend “GACKT 20th ANNIVERSARY -46th Birthday Concert-”, on July 4th, as part of the admission privilege package:

 ・ Exchange of defective products:
Please enclose special privilege defective products along with your ticket from the show and mail it to the following address.
If you no longer have your ticket, please write down the full name of the person who reserved it. We will compare the ticket information to our database and mail it back along with the regular special privilege package.
 ・ Request for Delivery
Please send your ticket to the address below.  We will check the ticket information and mail it back along with the special privilege package.  If you no longer have your ticket for whatever reason, you will not be able to receive your special privilege package.

 ※ Please be aware! Customers are responsible for the shipping fee. Payment method will be “cash on delivery”.  
※ We’ll be accepting exchange & special privilege package delivery applications until August 31st, 2019.

 <For Replacement of Defective Products & Inquiries about Delivery of Special Privilege Packages>
Zepp Live: 03-5575-5170 (Weekdays 1:00pm to 5:00pm (JST))

 <Ticket Delivery Address>
Staff in charge of “GACKT” live by Zepp Co., Ltd.
106 Aoba Roppongi Building 3F
3-16 Roppongi, Minato-ku, Tokyo, Japan

 <For Inquiries about Special Privilege Packages>
Inquiry Form: